Frequently Asked Questions
- Your profile, work experience and skills
- Creating and editing projects
- Posting and applying for a job
- Billing and account information
- Pro accounts
- Connections, followers and stats
- Promoting your work
- Using Inspiration Pools
- Using Madeit for project uploads
- Logins and passwords
- News and the online Magazine
- Top 25
- Profile and email privacy
- What is SiteSpace?
- How can I add work or articles to SiteSpace?
- I am an individual, how does SiteSpace work for me?
- I am a company, how does SiteSpace work for me?
- How can I change my website layout?
- How can I modify fonts and colours on my website?
- Can I track who visits my website?
- Can I choose a custom domain name?
- How do I improve the SEO of my website?
- What is a favicon?
- How much does SiteSpace cost?
- What is a ProSite Bundle and what are the benefits of it?
- How can I cancel my SiteSpace subscription?
What is SiteSpace?
SiteSpace is a website builder tool that creates a dynamic, personal website for you from your existing projects and articles on Creativepool.
How can I add work or articles to SiteSpace?
SiteSpace offers seamless integration and synchronisation with Creativepool. When you add work or publish articles to your Creativepool profile, it will update your SiteSpace immediately.
I am an individual, how does SiteSpace work for me?
SiteSpace offers you the vital building blocks for creating dynamic, sophisticated websites regardless of technical ability.It creates a website for you from existing projects and articles through integration with your Creativepool profile, allowing you to go live on the web in the least time and least clicks possible.
I am a company, how does SiteSpace work for me?
SiteSpace is fully synchronised with your Creativepool profile - the new work you upload and the latest articles you publish appear on your website immediately. The auto-update and time-saving functionalities of SiteSpace ensures that your online presence is maintained at all times.SiteSpace can serve as a stand-alone website for your jobs. It is auto-updating, fully responsive and gives you control over your employer brand while managing applicants through the powerful Creativepool CMS system.
How can I change my website layout?
It is quick and easy to switch between SiteSpace layouts through the second button in the taskbar located on the left hand side of the page. Your current layout will be highlighted with a tick.
How can I modify fonts and colours on my website?
You can customise all font families, sizes, colours and the background colour through the third button in the taskbar located on the left hand side of the page.
Can I track who visits my website?
Yes, SiteSpace is fully integrated with Google Analytics that allow you to track visitors and analyse traffic data.You will need to setup a free Google Analytics account. Once you have set up an Analytics account, copy and paste your unique Tracking ID into the Google Analytics section under ‘Settings’ in your taskbar and apply the new settings. You will then be able to track visitors immediately.
Can I choose a custom domain name?
Yes, if you do not want .sitespace.co as your domain name, you can choose your own hereFor us to serve your website to your custom domain, you will need to set your DNS records to point to our IP address where we host your site. Our IP address is: 220.127.116.11 To do this, you will need to log in to where you bought your domain name. DNS changes can take up to 24 hours to take effect. You can still publish your site using your .sitespace.co domain in the meantime.
How do I improve the SEO of my website?
SiteSpace is integrated with SEO functionality to increase your website’s visibility in search engines. You can update your SEO options under ‘Settings’ in the taskbar located on the left hand side of the page.
What is a favicon?
A favicon is the logo that appears on the tab in your web browser. You can upload your own favicon under ‘Settings’ in the taskbar.Please note, your favicon must be a square .ico file type and either 16x16 or 32x32 pixels.
How much does SiteSpace cost?
SiteSpace costs £9.99 a month.To start your Free 14 Day Trial we will need you to confirm your payment details. Your subscription will not start until after the 14 days are up and you will not be charged. You can cancel your subscription for any reason during this time and if done before the 14 days are up then you will not be charged. Once your subscription has started we will take recurring monthly payments until you cancel.
What is a ProSite Bundle and what are the benefits of it?
A ProSite Bundle is a combination of SiteSpace and Creativepool Pro Account all wrapped up together for a low cost monthly fee of £12.99The ProSite Bundle gives you a host of benefits including higher ranking in searches on Creativepool as well as unlocking powerful analytics tools that you can use to track the following:
- Profile views
- Project views
- Article views
- CV downloads
- Top 25
How can I cancel my SiteSpace subscription?
You can manage your subscription through Creativepool.Hover over your profile image in the top right hand corner of your Creativepool page to reveal the drop down menu. From there, click ‘Your Subscription’ option. You will then be able to view the details of all subscriptions and will have the option to cancel.