Creativepool Help Centre: Logins and passwords

Frequently Asked Questions

Logins and passwords

How do I change our password?

To change your password login to your account and from the top right hand menu scroll down to "Profile Settings"

Under profile settings you will see a Privacy tab, click on this. On this page you will find "Update your password". Click on this and you will be able to change both your username (if you wish) and your password. Please note that all passwords on Creativepool are encrypted and employees or the database will never "see" your password.

From now on you can sign in with your new password.

Lost your password?

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Can we have multiple logins for our company page?

If you have more than one person that needs access to the Creativepool account, for example colleague from the HR department and another from the Marketing department this is easy to do.

Hover over your company name at the top right and click 'Profile Settings'.

At the bottom right of the page you'll see the Admins section. This is where everyone that has access to your account will appear.

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We've forgotten the password. How do we log in?

Click the login button and then below the login form there is a Forgotten your password? link.

Click this and enter the email address that you signed up with. An email will then be sent through to your inbox with details of how to reset your password.

Still having problems getting into your account? Contact us and we will get you back up and running!

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I've forgotten my password. How do I login?

Click the login button and then below the login form there is a Forgotten your password? link.

Click this and enter the email address that you signed up with. An email will then be sent through to your inbox with details of how to reset your password.

Still having problems getting into your account? Contact us and we will get you back up and running!

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