. . .

The Top 25 influential and inspiring Customer Experience Directors

ad: Annual 2026 Winners

Conrad Rasmussen

Head of Experience at VML, London

Conrad helps organisations design meaningful products and services, craft compelling stories, and rally teams around a common goal. He believes in the power of diverse, high-functioning teams. When people realise their potential - for themselves, their workplaces and their communities - we can...

Customer Experience Director, Creative Director
London: United Kingdom
London: United Kingdom

Jason Michael

Experience Director at Digitas, London

#2 ranked Customer Experience Director

Creative experience leader with 15+ years creating award-winning connected customer experiences for global brands, helping clients turn strategy and campaign ideas into commercially impactful experiences across platforms, websites and CRM.

Customer Experience Director, Digital Director, Creative Director
London: United Kingdom
London: United Kingdom

Looking for work

Portfolio

Julia Dean

Customer Experience Director at VML, London

#3 ranked Customer Experience Director

As a specialist in experience research, strategy and design, I believe that focussing on customer and employee experience is the most effective way to grow a brand. Successful brands demonstrate their purpose at every single customer touchpoint, create distinctive interactions and consistently...

Customer Experience Director
London: United Kingdom
London: United Kingdom

Nicola Jenkins

Experience Director at VML, London

As a designer for over 15 years, I started in traditional media agencies and trained as a print and brand designer. My journey has exposed me to many disciplines of design, across many types of industries, and always within the agency world. I settled into honing my UX skills , and eventually to...

Customer Experience Director
London: United Kingdom
London: United Kingdom

CV

Emily Vernon

Brand Experience Lead, Lisboa

For almost fifteen years, I've enabled brands to better engage their audiences through experience. These interactions ranged from products to service rituals, physical environments to digital platforms. By learning different aspects of brand experience throughout my career, I am able to inform and...

Customer Experience Director, Brand Consultant, User Experience (UX) Designer
Lisbon: Portugal, Amsterdam: Netherlands, Pasadena: United States
Lisboa: Portugal

Looking for work

Athina Mavri

Customer Experience Associate at Ralph Lauren, London

Graduated from Economics and Business Administration at the University of Piraeus with an interest in Marketing. Attended to a Digital Marketing Seminar and learned about the foundation in Social Media, PPC, SEO, Email Marketing, Mobile Marketing, Web Analytics, Conversion Optimization....

Customer Experience Director
London: United Kingdom
London: United Kingdom

Looking for work

Grace Francis

Chief Experience Officer at Karmarama, part of Accenture Interactive, London

A Chief Experience Officer has their fingerprints on everything and their signature on nothing. This is because experience is intrinsic to business success and ties back to ever aspect of a company's operations. My role at Accenture Interactive is focused on successfully designing and delivering...

Customer Experience Director
London: United Kingdom
London: United Kingdom

Looking for work

Find Customer Experience Director jobs
Find Customer Experience Directors

ad: Annual 2026 Winners

ad: Hire Agencies

ad: Hire Talent

ad:

OOPS - LOOKS LIKE YOU HAVE JAVASCRIPT OFF. THIS SITE WON'T WORK WITHOUT IT.
NEED HELP IN TURNING IT ON? YOU CAN FIND INSTRUCTIONS HERE FOR YOUR BROWSER.