About us

Matter Of Form is a design consultancy specialising in brand strategy, CX and digital innovation for timeless brands. Since 2009, we’ve worked with leading brands, founders, CEOs, and executive teams
all over the world to realise their most transformative opportunities.

We’re a business fixated on the idea of ‘form’. The principle that the concept of

a thing, if powerful enough, can last well beyond any single shape it may take. It’s why we challenge words like luxury and instead talk about ambitions of timelessness.

Together, we are a team of designers, strategists & futurists - united by our commitment to good hearted business, the spirit of adventure and shared success. Living by the outcome, not the hour - we care deeply about making lasting change for our clients.

When we hire, we don’t just hire someone to do great work. We hire someone because we believe they’ll contribute to our culture, our ways of working and shape the skills of those around them.

Skills

Experience Design

Sector Experience

Hotels & Resorts, Retail, Travel & Leisure

Awards

Awwwards Winner & Shortlisted (Multiple 2018-2021), Bloomberg Awards for Hospitality, Campaign Awards Independent Agency of the Year - Finalist 2019, Campaign Best Place to Work 2020, Campaign Best Place to Work 2022, Campaign Best Places to Work 2018, Campaign Best Places to Work 2019, CreativePool Annual 2022 Shortlist: Best Agency to Work For, Creativepool Annual 2022 Shortlist: Independent Agency of the Year, Creativepool Emergencing Agency of the Year 2017, eCommerce Awards 2020: Shortlisted and Winner for Best Fashion eCommerce *, Good Web Guides 2021 Category Winner x2, Horizon Awards: Best Mobile & Responsive Design, Telegraph’s WorkL Happiest Place to Work 2021, The Drum Agency Business Awards - Shortlisted for Agency Wellbeing, The Drum DADI Awards Agency Of the Year Finalist 2017/2018, The Drum DADI Awards Gold & Silver Winner 2018, The Drum Recommends Marketing & Advertising Awards 2021: Finalist for Design, Brand Strategy & Client Service, The Drum Recommends Top 100 Independent Agencies Census, The E-Commerce Awards Finalist 2017, The eCommerce Awards Agency of the Year 2018, Transform Awards - Best Rebrand of a Digital Property for The Collective 2020, Travolution Awards 2021 Winner for Red Carnation Hotels

Clients

ActionAid, Affordable Art Fair, Aman Resorts, Ampersand Health, Apes Hill Resort, Banham, Belmond, Bill & Melinda Gates Foundation, Breitling, Cadogan Estates, Chanel, Chelsea Bank, Chelsea FC Foundation, Chiva Som, Claridges, CNBC (UK) Limited, Como Hotels, Connaught, D Maris Bay - Dogus Group, Dorchester collection, Estee Lauder, Faber Academy, Flowerbx, GlamGlow, Heckfield Place, James Hambro & Partners, Karen Millen, Knight Frank, Lindblad Expeditions, Michael Kors, Minthis Resorts, MZ Skin, National Geographic, OFFICE Shoes, PA Consulting, Pan Pacific London, Paper London, Parka London, Pragnell, PwC, Queen Mary University, red carnation hotels, Sani Resort, Santander Universities, Shanghai-Tang, Smashbox, Sofitel Hotels & Resorts, Sport England, stylus, Swarovski, SWEAR, Tangle Teezer, Tate, Taylor & Hart, Teva UK LTD, Thanos Hotel Group, The Buying Solution, The Collective, The New Craftsmen, Unicef, University Arms, University of Westminster, Vashi, Wilderness Safaris, World Economic Forum, Yachting Partners International, Zaha Hadid Architects