Senior UX Designer - Commercial Product (Research Background)

About the role:

We're looking for a talented Senior UX Designer with a strong research background to help shape intuitive, user-centred experiences across a range of enterprise products. In this role, you'll lead the end-to-end design process while driving impactful UX research that influences product strategy, informs decision-making, and ensures solutions meet the needs of colleagues, suppliers, and external partners.

Working within cross-functional teams, you'll transform complex business challenges into seamless, accessible, and engaging experiences. This is an excellent opportunity for someone who combines exceptional design expertise with a passion for user research and thrives in a collaborative, fast-paced environment.

What is in it for you:

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work.

• Annual bonus scheme of up to 20% of base salary.
• Holiday starting at 25 days plus a personal day (plus Bank holidays).
• Private medical insurance.
• 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.

The above information is a shortened summary, refer to our policies for full details

You will be responsible for:

• Leading end-to-end UX design across enterprise products, from discovery through to delivery.
• Planning, conducting, and synthesising UX research to uncover user needs, behaviours, and opportunities.
• Translating research insights into intuitive, user-centred design solutions that deliver measurable business impact.
• Creating user journeys, service blueprints, wireframes, prototypes, and high-fidelity designs.
• Collaborating with Product Managers, Engineers, Analysts, and stakeholders to define and deliver product experiences.
• Simplifying complex workflows and systems into seamless, accessible, and engaging user experiences.
• Facilitating workshops, user interviews, usability testing, and collaborative design sessions.
• Championing accessibility, inclusion, and best-practice human-centred design principles.
• Driving data-informed decision making through a combination of qualitative and quantitative insights.
• Communicating research findings, design rationale, and recommendations to stakeholders at all levels.
• Mentoring and supporting colleagues, helping to build UX and research capability across teams.
• Advocating for the voice of the user and embedding user-centred design thinking throughout the organisation.
• Continuously evaluating and improving experiences to ensure they meet user needs, business objectives, and accessibility standards.

You will need:

• Proven experience as a UX Designer, with a strong portfolio showcasing end-to-end product design work.
• A strong background in UX research, including planning, conducting, and analysing qualitative and quantitative research.
• Experience designing for complex products, enterprise platforms, or large-scale digital environments.
• Expertise in user-centred design methodologies, including journey mapping, information architecture, wireframing, prototyping, and usability testing.
• Strong interaction design skills and a deep understanding of accessibility and inclusive design principles.
• Experience translating user and business needs into intuitive and impactful design solutions.
• Proficiency with design and collaboration tools such as Figma, Miro, Jira, and Confluence.
• Experience working within agile, cross-functional product teams alongside Product Managers and Engineers.
• Excellent stakeholder management, communication, and storytelling skills.
• Strong analytical and problem-solving capabilities, with the ability to use data and insights to inform decisions.
• The ability to influence, mentor, and collaborate effectively with colleagues at all levels.
• A proactive, organised, and self-motivated approach to work.
• Experience within retail, marketplace, or enterprise environments would be advantageous.
• Provide your feedback on BizChat

About us:

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues. 

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.