Senior Product Designer - Tesco Media

About the role:

As a Senior Product Designer, you'll help shape the future of Tesco's retail media proposition by designing products and services that connect advertiser demand with available media inventory in ways that create value for both brands and shoppers. You'll work at the intersection of customer experience, commercial strategy and product innovation, balancing shopper missions and expectations with advertiser needs and business objectives. Through research, data and experimentation, you'll uncover opportunities to create intuitive experiences that help teams make better decisions, maximise the value of Tesco's media estate and maintain a trusted, relevant experience for customers.

You'll collaborate closely with Product Managers, Engineers, Researchers, Data & Analytics teams, Commercial stakeholders and Media specialists to turn complex problems into simple, scalable solutions. You'll be comfortable navigating ambiguity, influencing stakeholders and using evidence to drive decisions that deliver measurable impact for users and the business.

A strong appetite for human-centred design, systems thinking and data-informed decision making is essential. You'll use and contribute to our digital design system to create accessible, consistent and scalable experiences that help Tesco Media continue to grow and innovate.

What is in it for you:

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work.

• Annual bonus scheme of up to 20% of base salary.
• Holiday starting at 25 days plus a personal day (plus Bank holidays).
• Private medical insurance.
• 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.

The above information is a shortened summary, refer to our policies for full details

You will be responsible for:

• Providing design leadership within product delivery teams, working closely with Product Managers, UX Researchers, Content Writers, Engineers, and Data Scientists.
• Leading the creation of user-centric experiences that meet high-quality, industry-leading standards.
• Owning the end-to-end design process, from understanding the problem space and prioritising opportunities to exploring potential solutions, prototyping, and validating with users.
• Partnering with Product Managers to understand and define user problems, translate requirements into user flows, wireframes, mock-ups, and prototypes, and develop testable hypotheses that drive intuitive, user-centred experiences and measurable improvements to the user experience.
• Assisting the Product Design Manager in managing design work within a product area, ensuring clear and effective communication with other teams.
• Using quantitative data and partnering with the Analytics team to inform design decisions.
• Validating designs with end users using established research best practices and methodologies.
• Presenting designs and validated findings to team members and stakeholders, both internal and external.
• Championing systematisation and reusability in design, leading the componentisation of experiences and contributing design decisions back to the design system.
• Promoting human-centred design across stakeholder groups and the wider business, helping other disciplines understand the value that design brings to products.
• Leading design talks and process improvement workshops in partnership with the Product Design Manager or User Research Manager.
• Applying attention to both detailed design execution and broader business outcomes by establishing service KPIs to ensure product design positively impacts customer satisfaction, financial performance, and growth.
• Providing mentorship and guidance to junior designers.
• Staying up to date with industry trends and incorporating innovative ideas into design practices.
• Continuously refining skills, learning new techniques, and growing as a designer.

You will need:

• A strong portfolio demonstrating experience with design thinking methodologies and expertise across web, responsive, and native applications.
• A detailed understanding of the end-to-end iterative design process, including design research, journey mapping, wireframing, prototyping, and user testing, to deliver human-centred design solutions.
• Proficiency in industry-standard design and collaboration tools, such as Figma and Miro.
• Strong interaction design skills for web applications (desktop and mobile) and native applications.
• Experience working with design systems.
• The ability to use both quantitative and qualitative insights to inform decision-making.
• Experience designing with accessibility in mind and ensuring compliance with WCAG 2.1 Level AA standards.
• Experience collaborating closely with cross-functional teams, including Product and Engineering.
• Excellent written, verbal, communication, and presentation skills, with the ability to engage stakeholders at all levels of seniority and across diverse subject areas.
• The ability to coach, mentor, and establish best practices for junior team members.
• Strong self-motivation, organisational skills, and effective time management.
• Previous experience within the retail sector or working on enterprise products would be advantageous.
• Willingness and ability to travel nationally and internationally.

About us:

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues. 

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support. 

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here  for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.