About me

I'm a Creative Director with over a decade of experience leading global campaigns and operational transformation for brands including American Express, Virgin Atlantic and PayPal. I bring a rare blend of strategic vision, hands-on creative craft and workflow innovation to drive engagement, revenue growth and operational excellence.

In my current role as Creative and Operations Director, I've delivered over 130 multi-channel campaigns annually across the UK, EMEA and APAC regions. Highlights include an 87% year-on-year uplift in Cardmember upgrades for AMEX, and a 34% cost reduction for ISS through a unified brand platform. I've built and mentored high-performing teams, streamlined delivery processes and forged strategic partnerships that expanded capabilities while enhancing quality.

*** Available to bring bold ideas, strategic oversight and hands-on leadership to your next creative challenge. ***

Skills

Agency Coordination, AI, Art Direction, B2B, B2C, Brand / Logo Design, Brand Management, Brand Stategy, Campaign Marketing, Campaign Strategy, Communications, Copywriting, Creative, Creative Direction, Creative Operations, Digital Marketing, Digital Strategy, Email Design, Email Marketing, Experience Design, Experiential Marketing, Graphic Design, Icon Design, Image Retouching, Interactive Design, Marketing Strategy, Packaging Design, Point of Sale Design, Print, Print Design, Social Media, Supplier Management, Team Management, Web Design

Sector Experience

Airline, Banking, Brand Management, Branding, Communications, Construction, Creative Services, Design, Finance, Food & Beverages, Healthcare, Hospitality, Hotels & Resorts, Insurance, Lifestyle, Luxury, Marketing, Online / Web, Operations, Pensions & Insurance, Print, SAAS, Technology, Travel & Leisure, UI / UX

Awards

American Express 'Best Of' Award, Food Service Cateys Innovation Award

Clients

American Express, aviva, Aviva Investors, Banyan Tree, Booktrust, Ernst & Young, Hilton Hotels, ISS Facility Services, ISS Food Services, Legal & General, Longcross Film Studio, Mandarin Oriental, Mint Out, Palmer & Harvey, PayPal, Ridgeview Wines, Royal College of Physicians, Serco, Sodexo, Swiss Watches Direct, Tomsetts Distribution, Virgin Atlantic, VOLT

Recommendations
- 
Currently No Recommendations
Availability
Looking for work
Contract
Perm, Freelance, Temp-Perm, Part time, Remote
Location
Burgess Hill, West Sussex, United Kingdom
Skill Level
Senior, Director
Languages
English
Creativepool member since 15 January 2010