UX Writer

Hungry for a Challenge?
Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

All about the role:
Just Eat Takeaway is after an experienced writer to join its small yet high-performing UX (user experience) writing team. You’ll be tasked with providing the finest hand-crafted artisanal UX copy for our customers, restaurant and courier products.

You’ll work across all areas of our products, from onboarding to post-order customer care. And you’ll work with an equally wide range of stakeholders within our business, from designers to product managers, call centre managers to software developers.

If you’re excited about getting your words in front of millions of customers, the restaurant and retail partners from whom they’re ordering, and hard-working couriers who make it all possible, this is for you.

You don’t need to have specific experience in writing UX copy. In fact, you don’t even need to have been a ‘copywriter’ at all. Maybe you’re a journalist, author, technical writer, content designer or blogger looking to take the next step in your career. What matters most is that you’ve got a passion for writing and helping people with your words.

In this role you’ll also:

• Help create the best possible user experience for people using our products
• Take ownership of one of our copywriter resources, such as the style guide or term bank, and ensure it’s regularly updated and fit for purpose
• Get to grips with our tone of voice and act as an ambassador for it
• Build a network of contacts around the business and be an advocate for good UX copy 
• Contribute to the team’s ways of working and help shape its future

Here is what we need from you:

• You know the difference between license and license and which one’s which
• The incorrect use of apostrophes gets you hot under the collar
• You enjoy having a conversation with people through the written word
• Managing multiple projects and deadlines at once doesn’t faze you
• You’re as comfortable writing to a character count as you are a word count
• You’ve got two years’ relevant experience under your belt

At JET, this is on the menu:
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

Inclusion, Diversity & Belonging:
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colorful selves to work every day.