Principal UX Designer, Alexa for Shopping

Help us invent new features in Amazon's AI shopping assistant, that push beyond the bounds of what Alexa can do today, solving real customer problems in new ways that weren’t possible a few years ago.

To thrive in this role, you must have an inventor’s spirit and a strong understanding of interaction design, with a passion for technology and innovation. You are able to work fast, handle several projects, and quickly translate customer needs into delightful solutions. You know how to present ideas professionally through a strategic and creative lens.

You must be comfortable working with ambiguity and managing stakeholder inputs, functional requirements, and timelines. You have a solid understanding of conversation design fundamentals combined with a deep understanding of how to collaborate with conversation designers, UX designers, researchers, product management, engineering, science, and operational teams as you go from early-stage product concepts to launches of new features and experiences.

Key job responsibilities:
- Create world-class, user-centered designs, informed by UX research, market research, behavioral data, and internal stakeholder feedback
- Work with Science and Editorial teams to help train the LLM to generate content that matches the intention of the designs
- Demonstrate leadership in driving design processes into the organization that help refine strategy
- Translate business requirements into use cases and high-level customer experience requirements
- Design the interface and interaction flow of new features, using Figma, other prototyping tools, and AI tooling for rapid idea generation
- Develop and maintain detailed design specifications
- Present design work to the user experience team, product team, engineering team, Amazon leadership, and external partners for review and feedback
- Develop high level strategy for customers for both near and long term

Basic Qualifications:

- 10+ years of design experience
- Have an available online portfolio
- Experience with best practices for User Interface Design, Information Architecture, and Interaction Design
- Experience in life cycle design projects from design strategy through execution

Preferred Qualifications:

- Experience providing and effectively communicating strategic and tactical recommendations based on data
- Experience prototyping with AI tools

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.