Partner Communications Manager, Digital Specialist

Marcom is the creatively-led global team that oversees Apple’s consumer facing marketing. We ensure the flawless development and execution of world-class communications across all medias and platforms. Every day, hundreds of millions of Apple customers around the world interact with our products. We drive the strategy and creative work that provide both new and existing customers with simple, engaging and inspiring marketing experiences.

The Partner Communications Manager leads the marketing communications strategy, planning and execution for Apple products and services in the Partner (indirect) channel. This team drives the development of partner journey’s, campaigns, and creative with some of the biggest brands around the world, shaping how Apple shows up within every touchpoint in the partners’ space, including all advertising, physical and digital environments.

The Partner Communications Manager, Digital Specialist is responsible for driving marketing innovation and raising the creative bar with indirect Channel Partners, whilst upholding the integrity of the Apple brand.

Responsibilities:

• Drive innovative digital partner strategies and impactful creative work for Apple products and services through a deep understanding of the Apple brand, our partner’s brands, commercial priorities, market trends and challenges.
• Work across the global organization to understand both macro and comms trends for Apple product and services. Synthesize learnings into insights to drive optimization of digital and CRM internally and externally with partners.
• Work with Worldwide (WW) Partner Communications teams to identify and develop partner digital strategies, CX consumer journeys, cross digital channels.
• Focus on driving growth via partner digital touchpoint, CRM and CX
• International travel may be required 2-3 times per year.

Minimum Qualifications:

• 7+ years experience in marketing communications
• Experience in brand communications - from strategy to execution to analysis of results
• Experience in digital marketing and CRM strategy & execution
• Familiarity with AI-powered marketing tools (e.g. content generation, analytics, automation) and an understanding of how they can enhance campaign performance and efficiency.

Preferred Qualifications:

• Experience in international account management and/or strategy at a advertising agency or in-house marketing communications for a global brand for consumer and/or business audiences.
• Ability to delve deep into a partner’s business, marketing strategy and consumer insights, to understand challenges and find opportunities.
• Deep understanding of digital platforms (social, eCRM, e-commerce platforms, content, performance marketing, digital in-store) and how they can be leveraged to deliver the most compelling product experience throughout the customer journey.
• Passion for great work, seeing potential and nourishing it, with a tremendous ability to influence both internal and external stakeholders to drive the work forward.
• Passion and eagerness to drive thoughtful strategy, build innovative communication plans and develop great creative and integrated campaigns.
• Thrive as part of a cross-functional team, flexible and adaptable in a dynamic environment as a member of a high-performing team, yet also have the ability to lead.
• You can confidently build rapport, credibility and influence across multiple stakeholders in a highly matrix’d organization.
• Experience in understanding business and product strategy and consumer insights, to build a global communications strategy for partners.
• Bachelor’s degree, MBA or advanced business degree

At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. As a registered Disability Confident employer, we will work with applicants to make any reasonable accommodations. Apple will consider for employment all qualified applicants with criminal backgrounds in a manner consistent with applicable law.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.