Janet's work
About Janet
With over 20 years of extensive operational management experience that includes utilising a broad understanding across all phases of the customer services business cycle to increase bottom-line profits and consistently meet or exceed targets, I am now seeking to use my proven experience and leadership skills in a Customer/Operations Management osition.
Possessing a demonstrated ability to develop, train, integrate and manage high performance teams to consistently exceed objectives supported by strong interpersonal and communication skills to build effective relationships with customers, I have been able to consistently improve customer service initiatives for diverse companies.
Having the skills to optimise operational performance through implementation of insightful training programmes, enhanced processes, and industry best practices, I believe I can help elevate your customer service quality to the next level. My roles in the past have included Head of Customer Services at Global Visas, Customer Services Manager at EasyCar, and Customer Services Manager with Pura Foods.
Possessing a demonstrated ability to develop, train, integrate and manage high performance teams to consistently exceed objectives supported by strong interpersonal and communication skills to build effective relationships with customers, I have been able to consistently improve customer service initiatives for diverse companies.
Having the skills to optimise operational performance through implementation of insightful training programmes, enhanced processes, and industry best practices, I believe I can help elevate your customer service quality to the next level. My roles in the past have included Head of Customer Services at Global Visas, Customer Services Manager at EasyCar, and Customer Services Manager with Pura Foods.