About me

Summary:

Creative Group Head and Experience designer with 10 years experience in both building effective multidisciplinary teams, and some of the biggest web services in Europe - from concept to delivery. Deep expertise in design strategy, design management, User Centred Design (UCD), information architecture, brand development, and service design.

Current Employment:

Lbi 2005-present, Framfab , Oyster

Creative Group Head (CGH)

Responsible for;

- Portfolio strategy

- Brand Strategy

- Creative Direction

- Client relationships

- Product Quality

- Career development

- New Business

- Career development

- Process methodology

- Organisational structure

- Team mentoring and development

- UCD methodology

- Revenue targets

- Application of departmental strategy

Creative Team

2 Art Directors, 2 Associate Art Directors, 4 senior designer, 4 designers, and 2 graduates.

Selected Achievements

- Developed the 'ecosystem', multidisciplinary team structure subsequently employed throughout the organisation

- Created a company flagship account with Orange, utilising an experience-design methodology that enables EAs