About me

I am a service design lead with 10 years experience in helping companies to innovate and improve their customer experience.

I believe service design is the key to create solutions that reduce complexity, improve usability and provide good experience by engaging people at an emotional level.

Skills

customer experience, design thinking, Digital Strategy, Illustration, service design, user research, workshop facilitation

Sector Experience

business design, Consulting Services, Customer Experience Design, Design Strategy, Illustration, project management, service design

Awards

Compasso D'Oro

Clients

Alpitour, Boehringer Ingelheim, Enel Energia, Ermenegildo Zegna, Estee Lauder, Estra, Ferragamo, Generali, Intesa Sanpaolo, Lenovo, Robam

Recommendations
- 
Currently No Recommendations
Availability
Looking for work
Achievements
Contract
Freelance, Part time, Remote
Location
Milano, Italy
Skill Level
Senior
Languages
Italian, English
Creativepool member since 12 April 2022