About me

Creative Innovation Leader

Strategic problem-solver with over 15 years' cross-industry experience specialising in human-centred innovation, design thinking, behavioural science, technology and interoperability. Proven track record in finding, leading, planning and implementing innovation programs and projects enabling game changing strategies. Leader and influencer taking charge, motivating colleagues by generating enthusiasm to achieve immediate results. Real strength in aligning different people's perspectives. Passionate and energetic facilitator who makes things happen by turning thoughts into actions. Strong collaboration and storytelling skills, with the ability to improve outcomes using persuasion and influence.

Key Skills

● Leader in digital design and innovation: Delivering customer outcomes and accelerating business results through customer insights and Agile deployments of programmes and projects.

● Expert in experimentation: Creating strategic models for innovation enablement to outthink current entrenched ideas and deliver profitable commercial products and services of the future.

● Expert in Human-Centred Design, Service Design, Design Thinking and Behavioural Science: Creating lasting Behaviour Change by turning insights and evidence (lived experiences and scientific rigour) into iterative actionable insights, implementable strategies and assets.

● Building relationships, networks and influencing various audiences: Leading, creating and implementing partnerships with public and private organisations (e.g. academia, private and public sector, start-up, agencies) to elevate innovation opportunities by leveraging global networks to the highest level of performance, outcomes and stakeholder harmony.

Skills

Analytics, customer experience, Digital Strategy, innovation, service design

Sector Experience

Accounting & Finance, Creative Services, Education, Pharmaceutical, Startups