About me

Support Team Manager at 5MS with nearly a decade of experience in the eCommerce development and digital marketing industry, specialising in Adobe Commerce (Magento) across both B2B and B2C environments.

I lead our eCommerce Support Team with a focus on strengthening customer relationships, driving retention and growth. Ensuring clients get maximum value from their eCommerce platforms through high-quality technical support.

My experience spans a wide range of industries, supporting businesses from initial consultation through to full-scale project management. This enables me to effectively bridge the gap between technical teams and customers - translating complex requirements into practical, scalable solutions built for long-term success.