ABOUT
A new, innovative, online furniture commerce platform is underway. It will set a new benchmark in the industry by joining the dots between customer, designer and maker in a sustainable way that strengthens local economies.
Challenge
The ambition was to underpin the revolutionary brand's offer by creating a robust go-to-market strategy within the online UK furniture and homeware sector, through strategic analysis, insights and primary data.
Solution
After conducting market research and defining customer typologies we held a mix of in-depth primary research interviews. Our research concluded with a strategic analysis summary, filled with valuable insights and actionable opportunities.
Along with a quantitative research report with statistical data and key takeaways and a design philosophy guide detailing how the primary research can steer the brand forward.
Results
All the analysis and market insights paved a way for the platform to be imagined and brought to life.

Back to B-I-Y: Strategic Definition project
Kate Shepherd
Co-Founder, The Future Collective
United Kingdom
Tiffany Macaulay
Senior Project Manager, The Future Collective
United Kingdom
Matt Parry
Co Founder, The Future Collective
United Kingdom
James Jardella
Founder, SKIN SAPIENS
Spain
Marianne Kursa
Project Director, The Future Collective
United Kingdom