About me

I am an Experience/Service Designer and Design Ops Lead at Aldi Sud's global design team, with a primary focus on enhancing customer experiences and optimising the design process. My background in Digital design enables me to better understand and cater to the needs of both customers and the business.

In my role, I am committed to enhancing and developing new online services for Aldi Sud's global digital operations, spanning across 11 countries. My expertise lies in User Experience Design, ensuring that our services resonate with our users and provide exceptional experiences.

As the Design Operations lead, I am dedicated to driving our team towards continuous improvement, greater efficiency, stronger relationships, and ultimately, achieving the best possible design outcomes.

Skills

Brand / Logo Design, Customer Journey Maps, Digital Marketing, Editorial Design, Email Design, Experience Design, Graphic Design, Interface Design, Product Design, prototyping, service design, UX/UI, Wireframes

Sector Experience

Design, E-Commerce, Fashion, hospitality, Retail

Recommendations
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Availability
Looking for work
Achievements
Project featured:Paul Smith
on 4th June 2019
Contract
Perm
Location
Leicestershire, Leicestershire, United Kingdom
Skill Level
Senior, Director
Languages
English
Creativepool member since 10 March 2007