About me
I am a highly driven, customer centric MarkComms expert with a Masters degree in
marketing as well as over 12 years experience in marketing and communication disciplines
including marketing strategy, PR, management consulting, innovation and in particular digital
engagement and social media strategy.
Marketing theory, digital strategy and innovation are my passions - the why's and how's of
connecting with consumers by telling compelling stories in innovative ways. I'm inspired by
the innovation and Human Centred Design process and get excited by organisations who are
serious about research, analytics and data to discover how they can better meet consumers'
needs, design better products and services and even shape new markets.
At Telstra, I was responsible for the overall strategic planning of consumer and business
messaging across a suite of Telstra digital and social channels. I also led the optimisation and
implementation of digital communication strategies for corporate comms and B2C/B2B
marketing teams - including product launches, brand, sponsorship, corporate responsibility,
loyalty programs, local area marketing, segment marketing, customer insights and CRM.
Through extensive senior stakeholder management, I established policies and procedures,
supplier relationships and metrics and measurement to underpin delivery of the broad range
of Telstra corporate objectives whilst keeping our audiences engaged and growing.
As strategy director and co-founder of a digital marketing consultancy, I provided a range of
services to various industries including financial services including overall digital marketing
strategy and consultation, social media analytics and consumer insight development, ideation,
facilitating the innovation process and the commercialisation of creative ideas. I also have
experience in salesforce management, campaign development and execution and
communication plans through emerging channels including crisis management and process
development.
Previous to that I was a manager at KPMG helping organisations drive better business
outcomes through the use of digital communication strategies.
I firmly believe the role at the marketing role fits well with my passions, and interests for
innovation and contemporary MarkComms strategies.
I look forward to continuing our conversation in person.