I am a trilingual, enthusiastic, proactive, organised, and very detailed professional who strives to work for a values-driven organisation, in a friendly, supportive and honest environment, alongside teams that possess integrity, and where people are passionate about the same cause and work together towards the same goals.
During my years working in hospitality, I have managed and trained front of house teams, planned events and liaised with back of house, head office and suppliers. Therefore, my ability to communicate both internally and externally increased exponentially.
During my years in recruitment, I worked in both start-ups and established corporate environments using different systems and collaborating with other departments, such as HR, Compliance and Finance, demonstrating my coordination skills. For example, after talking with potential new clients, I had to collaborate with HR to write contracts, Compliance to make sure they complied with outside regulatory requirements of different countries and internal policies, and Finance to agree on fees depending on projects/roles and countries.
In my prior experience interacting with colleagues and external clients/customers, I have always had to deal with a high number of enquiries face to face and via email and/or phone, and as such I am proficient at managing these tasks, understanding concerns, and conveying the desires of various parties effectively into solutions.
Each of the hospitality, start-up and corporate environments can be fast-moving sectors, where long-hours to deliver various targets and meet deadlines, are commonplace; dealing with this challenge, whilst one develops a network to communicate effectively with counterparties can be difficult, and I think it is one which I have met in my previous experience. Meeting these inherent challenges requires quick learning, innovation, strategic thinking and of course the ability to work under pressure and multi-task a set of established priorities, to effectively solve problems. When facing issues, I try to follow a simple methodology, whereby I first ascertain the nature of the issue and where it arose from, and then connect with different relevant departments via clear and concise communication to understand how to find the best solution/s to meet a clients' needs.
I have been volunteering for several charities helping them grow their social media accounts, producing collaterals and supporting fundraising teams, and realised that many jobs rotated around Marketing.
Thanks to my curiosity, creativity and the fact that I am a fast learner, I started my first role as Assistant Marketing Manager at Galvin Restaurants where I was involved in website management using WordPress, social media management of five accounts, promotions management via Gift Pro and DesignMyNight, content and collaterals creation with Canva, and communications via Mailchimp.
I then joined Cooper Lomaz Recruitment, got promoted to Marketing Manager after two months and for the last seven months, I have been the only Marketing professional.
Therefore, I was dealing with all aspects and projects, from overseeing website and social media accounts to planning and delivering campaigns, producing reports via Google Analytics and social media insights and developing relationships with journalists.
My main focus was to produce informative and creative content such as articles, blogs, newsletters, briefings and case studies to maintain both external and internal communication and grow digital presence.
Thinking holistically was therefore a must.
I supported Havn SuperApp, a start-up, coordinating a team of designers for the creation of marketing material for our social media channels, newsletters and mailers. I used a range of tools including HubSpot, ClickUp and Slack.
Branding, Business Development, Communications, Consultancy, Content Management, Copywriting, Digital Marketing, Event Design, Event Organising, Languages, Marketing, Negotiation, Planning, SEO, Social Media, Staff Training, Team Management, Web Development