About me

Working as design lead on many projects across Europe, I am a firm believer that a strong focus on customer experience can transform an environment and the lives of the people who use it. I am an ambitious and passionate designer with an extensive knowledge and understanding of large format environmental design and branding.

I have worked with the largest shopping centre and retail park owners including Hammerson, Lend Lease, T H Real Estate, Standard Life and M&G in centres such as Bluewater, SCW Wels, Bullring and Brent Cross. I have also worked with global brands such as Vodafone, The Body Shop and Tim Hortons.

Whilst working with these clients, I developed a 'Customer Experience Rating System' - a unique tool to analyse and prioritise design programmes in order to maximise creative effectiveness.

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Rebecca's work

Bluewater Family Rooms

Epsom Square

Hale Quarters (HQ)

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