About me

Rashmi K Raman.

33 Greystoke Park Terrace

Hangerlane - W5 1JL

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Objective

Possession of the skills, experience and outstanding talent in rooms management, people management and with a customer service attitude which is second to none,I believe my next move as Front office manager for a high profile company will contribute to reach my personal goals and the company's vision, mission and value.

Personal Profile

A highly experience Reception Manager who has demonstrated the ability to lead diverse team of professionals to new level of success in a variety of highly competitive industry, cutting edge markets and fast paced environment. Strong reception manager actively managing team of 30 which includes reception supervisors ,receptionists, night auditors, switchboard operators, switchboard supervisor, executive lounge assistant. As a part of front office management team, have efficiently and effectively involved in training, job appraisals,4,8 and 12 week reviews for new starters. Regularly communicating the team about the company's financial targets and ways to exceed the result via up selling the hotel products.Setting KRA's and PDP for every single front office team.

Closely working with Front of house manager and implementing ways to bring forward the team to mutually see