About me

- A creative problem solver, with a passion for designing the right user experience.

- Combines skills in interaction design, user research, usability testing and visual design.

- Blends empathy for users with clear understanding of business and product goals.

15 years researching, designing and evaluating user experiences - across mobile devices & services, web products, intranets, desktop applications, interactive TV.

Experienced from ideas through to specification working with a range of stakeholders.

In-depth user behaviour knowledge gained from 1000+ hours interviewing and testing products with many users - from stockbrokers to teenagers.

Skills

- User-centred design strategy - User interviews, - Interaction design, - Visual design, - Persona creation, - Design Language & Principals creation, - Concept creation, - Client design workshops, - Communicating designs, - Sketching & paper prototyping, - Usability testing (Planning, Conducting, Reporting) - Design tutorials, - Storyboarding, - Wireframing, - Detailed design & UX Specification, - Competitor comparison, - Heuristic evaluation, - Brand & Art Direction

Sector Experience

Publishing, Telecommunications, Research/Education, Technology, Startups

Awards

1990 - 1993, Bachelor of Arts (Hon) Design: Electronic Media 2:1, Staffordshire University, UK, The course was one of the first interactive design degrees in Europe. lt focused on all aspects of design for Electronic Media - including modules for design for screen, animation, sound, psychology of users, typography and layout, illustration, photography, design management and multimedia programming., 1993 - 1994, Master of Science in Information Systems, University of Portsmouth, UK, The course covered all aspects of lnformation Systems - including modules on software engineering and human-centred design.

Clients

BBC, BlackBerry, Fjord London, Frog Design, Orange, Razorfish, Time Out magazine