About me
Hello, I am Paolo, nice to see you.
I am a Junior UX Designer.
I help to improve digital and non-digital products or create new ones.
In other words, I look for ways to improve the user's experience of a product - think of the last time you downloaded an app that didn't work as expected or think of the ones you use every day to help you with your tasks.
I like to work with a human centered-approach and with Design Thinking.
I am also a career changer.
Before studying UX Design I worked for several years in the tourism and customer service industries where I learned to empathize with users, paying attention to their needs and pain points.
Feel free to get in touch or visit my website to see some projects I worked on.
Skills
Adobe XD, Customer Services, Digital Strategy, Experience Design, figma, google analytics, Heuristic Analysis, Information Architecture, Interface Design, interviews, Journey Maps, Market Research, personas, prototyping, Testing, Usability, user flow, user research, UX Best Practices, UX/UI, Wireframes
Sector Experience
Consulting Services, Creative Services, Design, Market Research, UI / UX, user research