About me
With over 5 years of E-retail management work experience with UK & Ireland's leading premium brands I possess an inherent interest in the retail industry. I am looking to progress my career within digital operations of a global retail brand. With excellent communication skills and unparalleled customer service as the focus, I believe my work experience will be most appropriate for a fashion brand.
Currently leading Ecommerce & digital strategy for an English heritage retailer whilst managing seamless e-operations for weekly execution of trading plan, promotional calendars and season launches. Reporting in the head of user experience, the team KPIs are conversion, AOV, quality & team efficiency. Responsible for reporting & analysing weekly sales across UK, EU, US, DE & AU alongside cross border site in partnership with Global-e. With strong analytical and negotiation skills, I have developed a knack achieving set targets.
Having ran and implemented successful digital projects using agile workflows for both Paul Costelloe & Charles Tyrwhitt, I have created a significant impact on sales and conversion rate by ensuring highly optimised customer journeys.
Skills
adobe, Affiliates & Partnerships, Demandware, Omniture, SEO