About me
What I Do * Multidisciplinary customer experience design lead with over 15 years experience working across digital media platforms (web, mobile, iTV, kiosks) for major brands such as Vodafone, Orange, adidas, Microsoft, LandRover, Disney, and the Foreign and Commonwealth Office. * Proven track record translating business and brand requirements into engaging solutions, working from concept definition through to production and post-project evaluation. * Extensive experience interfacing with stakeholders at all levels, working in international product teams, selecting vendors and suppliers, managing external agencies. * Developer and leader of Service Design Workshops, introducing user-centred design processes to marketing, development, visual design, researchers.
Skills
Business Analysis, design thinking, Digital Strategy, innovation, Problem Solving, Product Development, UX/UI