About me

Versatile and very competent worker with a wealth of technical, logistical and commercial skills acquired across a wide range of demanding roles with experience within the training, management and customer services seeking next challenging opportunity to demonstrate substantial abilities and make an effective contribution in a successful, growing team.

Due to the Academy's rapid explosive growth since 2008 my position had to be flexible to fill all roles required and as such, I moved from my entry position to acting-HOD to finally settling down in my final role in Business Quality.

Although my recent experience may be in the Lifelong Learning Sector I feel that the responsibilities I've had in regards to quality assurance and customer satisfaction enable me to easily transition into what would be a advantage for any sector.

Skills

Account Management, Agency Coordination, B2C, Business Development, Client Services, Customer Services, Health & Safety, Hospitality, Point of Sale, Problem Solving, Quality Control

Sector Experience

Call Centre / Customer Services, Education, Information & Advice, Point of Sale