Please accept my enclosed application for the positon of call center representative at your company. Having read through your job posting, I was excited to discover that my skillsets and experience match your desired qualifications.
As a call center and sales representative at Sodlantech Pvt. Ltd, I spent two years honing my up selling techniques, conflict resolution skills, and phone etiquette. In just six months on the job, my managers already had me on boarding and training new employees. By the end of my tenure at Sodlantech Pvt. ltd, I had achieved the following results:
- Resolved 9496 of customer issues, thereby reducing the caseload of the call center manager
- Lowest customer turnover ratio in 2017
It would be a great honor to be a member of the team since your company is one of the best in the industry at employee development. I believe that my customer service skills and prior call center experience would help your company boost customer satisfaction.
I am looking forward to discussing the position with you in more detail and am available by phone or email at any time most convenient for you. Thank you for your time and consideration.