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About me

Worked with external and internal digital content, both in digital marketing and managing a global intranet. I go beyond just handling the content however, and engage with stakeholders to truly understand the narratives surrounding this content and how to channel it most effectively to suit my clients' intentions. I make a point to connect across departments to get the bigger perspective and see how everything fits together into a cohesive flow.

I've managed CRM and intranet audits, collaborating with contact and content owners to clean up systems, helping to reorientate and refocus attention on what matters.

I also have a design background, offering insight into page layouts, while delivering graphic visual assets to enhance the user experience. This attention to detail served me well when I set up an audio-visual function, recording and editing audio and video content to engage contacts.

Key skills:

Stakeholder engagement, Problem solving, Critical thinking, Active listening, Empathic customer service.

Technical competencies:

Intranet management using SharePoint, Content audit project management, website management through the CMS, Email and Social media marketing, audio-visual content production, Graphic design using Adobe Photoshop and Illustrator, Business process mapping and analysis using MS Visio, Engagement analysis using Google Analytics.

About me:

Caretaker for a dog called Rupert and a cat called Otto, enjoy Lego, graphic design and walks in nature.

Details

AvailabilityLooking for work

ContractPerm, Freelance, Temp-Perm, Part time, Remote

LocationStembridge, Somerset, United Kingdom

Skill LevelJunior, Middleweight, Senior, Director

LanguagesEnglish

Tagged Job TitlesContent Manager

Recommendations

Currently No Recommendations

Skills

CMS, CRM, Customer Services, Graphic Design, Image Retouching, Internal Communications, intranet, Problem Solving, sharepoint, stakeholder engagement, Teaching / Lecturing, Training, Website management

Sector Experience

Design, intranet, Marketing

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Creativepool member since 26 March 2021

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