About me
Hands on User Experience Manager.
- Knowledge of all aspects of User Experience, including interaction design, visual design, usability, user research and content creation
- Line management experience, building a new and successful UX department in Noddle
- The driving force behind Noddle's transition from developer-centered UX through to a systematic user-centered design process including creation of a internal UX brand for promotion about what UX is
Proven ability to manage stakeholders at varying levels
- Successfully managed conflicting high priority demands from stakeholders
- Proven ability in onboard stakeholders into the UX process
- Able to work with stakeholders to identify MVP
Able to strategise at the high level and also very good at managing the detail
- Successfully piloted and implemented UX design sprints into Noddle. Allowing projects to go from sketch, to prototype and learn in one two week sprint. All the while maintaining the responsive nature required in the business to action ad hoc BAU and implement optimisation tasks.
- Created test and UX roadmaps and communicated them across the business, ensuring alignment against the business roadmap and goals
- Able to identify quick wins to improve ways of working, such as implementation of a re-usable pattern library at Noddle
- Identified better alternative providers to current software in use, making a cost saving of £80k p/a to Noddle
Working knowledge of state-of-the-art UX tools
- Planned and managed usability lab with eye-tracking software, expert at building online usability tests with WhatUsersDo and UserZoom.
- Planned UX testing roadmap and actioned onsite with AB / Personalisation tools - Optimizely and AB Tasty
- Programme knowledge includes, but not limited to: Sketch, Adobe CC suite, Dreamweaver, CSS3, JS, HTML, Wordpress, hotjar and google analytics
Skills
Change Management, Management, Testing, Usability, UX/UI