About me

Cover Letter: Lucy Kinsella

Whilst my experience predominantly lies in the Retail Sales Sector I do feel that my skills are transferable and am enthusiastic to move into a sector where my skills will be challenged in a creative environment.

Working with NARS Cosmetics as National Key Accounts Area Manager (Maternity Cover) entails responsibility of 10 teams across Space NK/ John Lewis, 10 Million combined yearly turnover, 71 locations, Delivering structural support to Press/ Event/ Marketing/ Operations/ Training teams.

My areas are currently tracking (YTD) on double digit increases on both last year and against their targets.

Key attributes that I would bring to the role:

- Ability to meet deadlines and to deliver required documents in a timely manner.

- Communication: The ability to communicate effectively with a view to motivate and affect positive development/ change.

- Able to delegate, prioritize and will work with pragmatism.

- Personable with a sound understanding of HR practices and employment rights.

- Will anticipate potential functionality issues and rectify before they come to fruition.

- I am a resilient character who works well under incredible pressure.

Functionality of Role/ Key Skills:

- Store/ Counter Openings.

- Creation of store Event format (open forum to create theater on counter-social media based).

- Facilitation of training for exclusive new launch (Space NK 500 Team members nationally/ 50 Space NK Head office/ Operations Management).

- D-brief following store openings/ evening to improve upon best practices and format.

- Human Resources (NARS Cosmetics did not have a HR department until November): Payroll, Formal contact, Formal meetings surrounding conduct, troubleshooting situations with efficiency to avoid unnecessary use of sparse resources and time.

- Facilitation of 'Role Swapping' (Operations to move into field sales roles for the day to better understand the demands/ challenges of the sales environment).

- Troubleshooting/ Maximizing on Opportunities by Identifying potential issues/ opportunities with in all aspects of the role: Testers, Collateral, Personnel, Staffing, Location of Counter, Competitors launches and activity, Online Retailing, Stock sales in Field v Online, Training and Development, Store and Counter Openings, Counter Builds, Merchandising, Marketing etc

- Communication-This is the largest part of the role: Clarifying expectations, offering information and support, Organisation, Minimizing workload (condensing information and minimizing emails sent), frequent contact with Department Management, Pre-Series visits, Regular visits to each door, Ability to support/ drive retail on the ground in peak trading times.

I look forward to speaking with you should you have any questions surrounding my application/ experience.

It would also be a pleasure to put together a business proposal and present my 3/6/9 month strategy to support the growth.

Best Regards

Lucy Kinsella

Skills

Area Management, Brand Management, BTEC in Music and Technology-The BRIT School, Budgets Planning / Allocation, Business Development, Business Management, Languages, Live Performance, Luxury Retail, Modelling, Multi Site Management, Musician, National Travel Role, Negotiation, Opperations, Photographic and Media Arts Degree, Photography, Presentation, Press Launch, Product Development, Public Relations, Public Speaking, Retail Sales, Singing, Stock Management, Strategy Planning, Team Management, Training, Training and Development, Trouble Shooting

Sector Experience

Brand Management, Charity / Not for profit, Education, Logistics & Supply Chain, Music, Photography, Recruitment, Retail, Sales / Business Development, Wholesale