About me

Business Intelligence, Branding, Digital Marketing, CRM and Social Media Projects.

- 15 years experience in Digital Marketing. Experience in Project Planning and Management of Social Media and CRM, with a career developed in Start Ups and midsize businesses, having managed projects for leading companies like Kodak, Hewlett-Packard (HP), Natura, Souza Cruz, Ripasa Michelin, Itaplan, Caltabiano and Telefonica;

- Currently I am responsible for the Business Intelligence area at COLONY SOCIAL BRANDING, developing online research and Social Media Intelligence to brand strategy and their role in communication.

- Wide experience in team management for SAC 2.0 and Community Managers through its own methodology aimed to generate insights into the evolution of work processes and customer service;

- I was responsible for managing relationship actions B2B and B2C brands and products, consumer goods and services and planning for monitoring social network linked approach to B.I.

Skills

Branding, Business Analysis, CRM, Digital Marketing, Digital Strategy, e-commerce, Email Marketing, market research, Marketing, marketing strategy, project management, project planning, relationship marketing, Social Media, Social Media Measurement, Strategy Planning

Sector Experience

Automobiles, Call Centre / Customer Services, Consulting Services, Consumer Durables, E-Commerce, Food & Beverages, Sports