Karen's work

About Karen

Business Intelligence, Branding, Digital Marketing, CRM and Social Media Projects.

- 15 years experience in Digital Marketing. Experience in Project Planning and Management of Social Media and CRM, with a career developed in Start Ups and midsize businesses, having managed projects for leading companies like Kodak, Hewlett-Packard (HP), Natura, Souza Cruz, Ripasa Michelin, Itaplan, Caltabiano and Telefonica;

- Currently I am responsible for the Business Intelligence area at COLONY SOCIAL BRANDING, developing online research and Social Media Intelligence to brand strategy and their role in communication.

- Wide experience in team management for SAC 2.0 and Community Managers through its own methodology aimed to generate insights into the evolution of work processes and customer service;

- I was responsible for managing relationship actions B2B and B2C brands and products, consumer goods and services and planning for monitoring social network linked approach to B.I.