UX Lead

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. 

Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.

OUR PEOPLE:

People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.

We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives.  We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.

We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise.

As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.

Role profile:

The UX Lead for Risk Intelligence is a senior design leader embedded within Product Operations, responsible for elevating user experience quality and accelerating customer‑centric decision‑making across the entire Risk Intelligence portfolio.

You will shape and own the portfolio‑level UX strategy, driving discovery excellence, design governance, and creating the standards, patterns, and processes that enable product teams to deliver intuitive, trusted, and compliant user experiences.

This role spans end‑to‑end workflows, multi‑product journeys, and enterprise‑grade data experiences, ensuring alignment, consistency, and measurable improvement in customer experience across the portfolio.

This is a builder role within Product Operations—ideal for someone who thrives in complex environments, brings structure to ambiguity, and is excited by establishing and scaling UX capability across a global organisation.

What You’ll Do:

• Own and evolve the UX vision and strategy for the Risk Intelligence portfolio, aligning it with product, commercial, and organisational priorities
• Establish and lead UX standards, design systems, patterns, and governance, ensuring consistency and quality across products
• Champion discovery excellence, embedding user research, problem framing, and validation into product development
• Partner closely with Product Managers, Engineering, Data, and Go‑to‑Market teams to shape solutions from concept through delivery
• Guide UX input across complex, multi‑product customer journeys and data‑rich enterprise workflows
• Translate customer needs, regulatory considerations, and technical constraints into clear, elegant, and usable designs
• Manage, mentor, and develop a UX Designer team, fostering high performance, craft excellence, and career growth
• Act as a senior UX voice with internal stakeholders and clients, influencing decisions through insight, evidence, and design thinking
• Define and track experience metrics to demonstrate UX impact and continuous improvement
• Contribute to the evolution of Product Operations capability, helping scale processes and ways of working globally

Required Skills & Experience:

• Significant experience in UX / Product Design, with a strong portfolio demonstrating complex, data‑driven or enterprise products
• Proven leadership experience, including line management and mentoring of designers
• Strong expertise in wireframing, interaction design, and prototyping, with advanced hands‑on experience using Figma
• Experience working closely with Product Managers and Engineering teams in agile or product‑led environments
• Demonstrated ability to operate at portfolio level, influencing multiple teams and products
• Excellent stakeholder and client management skills, with the ability to communicate design decisions clearly and credibly
• Comfortable working in regulated or compliance‑sensitive domains, balancing usability with risk and control
• Strategic mindset combined with a willingness to roll up sleeves when needed

Nice to Have:

• Experience designing for Risk, Financial Services, Data, or Analytics platforms
• Background in user research or service design methodologies
• Experience establishing or scaling design systems and UX governance in large organisations
• Familiarity with accessibility standards (e.g. WCAG) and inclusive design principles
• Exposure to change management or organisational design maturity growth
• Experience working in global, matrixed environments

Career Stage:

Manager

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.