Senior UX Designer - AI Product

About the role:

We’re looking for a passionate and insightful Senior UX Designer with strong research skills to join a multidisciplinary team shaping intelligent products at scale. You’ll play a key role in understanding user needs and behaviours, helping design and validate solutions that improve how colleagues interact with Data & AI tools across the business.
Working across highimpact projects, you’ll balance business objectives with user expectations, driving research that informs strategy and enhances realworld product experiences. This role offers the opportunity to influence innovation at scale while collaborating closely with product, design, and technology teams.

What is in it for you:

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work.

• Annual bonus scheme of up to 20% of base salary.
• Holiday starting at 25 days plus a personal day (plus Bank holidays).
• Private medical insurance.
• 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.
• This information is a shortened summary, refer to our policies for full details.

You will be responsible for:

• Supporting teams in defining UX vision and identifying research priorities
• Leading UX design and research across multiple high-priority Data & AI initiatives
• Conducting end-to-end research across the product lifecycle (discovery to validation) to inform UX design
• Delivering clear insights and recommendations balancing user and business needs
• Supporting teams in defining UX vision and identifying research priorities
• Embedding user research into product development processes and ways of working
• Collaborating with product, design, and engineering teams to drive user-centred value
• Building relationships across the business to gather and leverage existing insights
• Promoting inclusive and accessible research practices
• Facilitating workshops to align stakeholders on user needs and product direction
• Sharing knowledge and improving UX research capability across the organisation
• Mentoring and supporting team members to build research skills and empathy

You will need:

• Proven UX design and research impact, ideally within Data & AI products
• Strong knowledge of qualitative and quantitative research methods (e.g. interviews, ethnography, surveys, usability testing)
• Proven track record of influencing product strategy through research insights
• Experience working in Agile environments and applying lean UX practices
• Excellent communication and stakeholder management skills
• Ability to present complex insights clearly to varied audiences
• Experience using remote testing tools and online research platforms
• Strong understanding of user-centred design principles
• Ability to manage relationships with stakeholders and external research partners
• Awareness of accessibility and inclusive research practices
• Curiosity about emerging technologies, particularly AI and its impact on users

About us:

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues. 

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support. 

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.