Product Owner

About this opportunity:

An exciting opportunity has arisen in the Identity & Authentication (ID&A) Platform for a Product Owner to join the team. The platform is responsible for managing key authentication, identification and authorisation capabilities across LBG through an enterprise wide product offering which extends across multiple business units, customer bases and geographies. You'll work with high impact innovative technology that is not just the bank of the future, but industry trailblazing in securing digital access across multiple channels.

The ID&A Platform is the front door to the bank; whether the customer is logging on, making a payment or shopping online, this platform and the colleagues running it will ensure a positive customer experience providing assurance that their money is safe, whilst also offering balanced security keeping fraudsters out. You'll be at the forefront of an exciting period for the Platform as a true enabler of a wide variety of business needs.

Why Lloyds Banking Group:

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

What Will You Do?

We're looking for a Product Owner to join the growing Identity and Authentication Lab. You'll lead on the shaping and delivery of a range of exciting initiatives that help us achieve our objectives of providing authentication, identification and authorisation capabilities that meet the needs of our customers while reducing friction where possible.

This could include driving the adoption of new authentication methods, containerising and re-platforming, working on the strategic integration of the Bank’s dynamic risk engine within authentication journeys or developing the self-service proposition for the Platform. You'll have autonomy to influence and drive your product strategy in the domain you own.

As well as working directly with engineering teams to build new features and release them for business consumption, you'll collaborate with Design and Data teams to understand customer problems and ideate the right solution. Aside from this you'll need to work with a diverse range of stakeholders and cross-functional teams to both run and improve your products.

You'll be operating within a complex environment to deliver high quality outputs and challenge the status quo. We're looking for you to develop a culture of innovation and collaboration, role modelling a customer-centric approach at all times, while creating an environment in which people bring out the best in themselves ensuring they feel safe to experiment.

No two days will be the same; it’s a truly exciting role with scope to grow and develop in your career.
 

What we need from you:

We'll be specifically looking for you to have had experience in some of the following:

• Working with business, technical and cross-functional teams to deliver change

• Strategic / complex transformations

• Payments architecture

• Working in a B2B environment with experience in developing self-service products a distinct advantage

• Advanced stakeholder management and an eye for business

• Identity and/or authentication

• An understanding of back-end, web and mobile app technology and cloud-based services is beneficial but not essential

About working for us:

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.