Manager, Brand Manager, Clients and Markets

Connect to your Industry:

This role is at the heart of delivering our purpose and enabling our strategy, leading the development of our brand, protecting our reputation, governance and engagement activities across the UK.

Reporting into the Brand Manager, you will play a key role in helping to ensure our brand activities support our strategic aspiration to be one of the world’s most responsible and respected organisations through our brand strategy, and our global brand positioning Together makes progress.

The Deloitte brand has come a long way from its beginnings as an audit brand. From being 4th of the Big 4, we’re now number one in almost every single traditional business metric – revenue, profitability, number of people, and have been named as the most valuable commercial services brand in the world for several years in a row. 

Our brand team is at the heart of bringing our brand to life and equipping our 26,000 professionals in the UK with the confidence and the tools to tell our story in the market. The role sits within the Brand & Channels team where you’ll be working with a diverse and creative set of content creators, sponsorship experts, creatives and channel marketing specialists all working to bring our brand to life through every touchpoint.

Connect to your career at Deloitte:

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity:

The role of a brand manager is a varied one. No two days are the same. And every day there’s an opportunity to make a meaningful difference - in big strategic ways and smaller, everyday ways.

Alongside our Brand & Channels team, you’ll work within a newly created Marketing & Eminence function, to help shape one of biggest brands in business and ensure the power of our brand is felt by clients and key audiences as we go to market.

We’re looking for someone who shares our understanding and passion for the power of brand to join us and help us to differentiate our brand with the community of people we care about.

Connect to your skills and professional experience:

This role requires a blend of brand knowledge and understanding, creativity and the ability to partner effectively with agencies and professionals, stakeholders and project management skills, a collaborative way of working, and care for producing excellent work.

We’re ideally looking for professional services experience, though that’s not essential. However, you do need to be able to demonstrate experience working across several aspects of brand management.

You’ll work with the Director of Brand to drive strategic projects to develop the Deloitte brand in the UK, influencing and creating best practice thinking across the business. We believe in the power of autonomy, and you will also have the opportunity to own your own projects and stakeholder groups which will deliver measurable impact for the brand and wider firm.

You will also be responsible for governance of the UK firm’s use of our global brand, working with your colleagues in the brand team and the wider network of marketing professionals to support the business in the consistent application of our brand.

Specific responsibilities include:

• Brand strategy, engagement and governance: Support the delivery of our brand strategy and global brand positioning Together makes progress, driving a consistent brand position in the market. You’ll be comfortable interpreting and understanding guidelines and standards and confident in advising people at all levels of our firm and with varying degrees of brand knowledge (from briefing designers and creatives, to supporting colleagues with limited understanding) on how best to bring our brand to life in new and creative ways, while still remaining ‘on brand’.
• Project delivery and SME expertise: You’ll have the opportunity to work on projects that connect with those that matter most in our firm: our clients, our people and wider society. This could include projects that improve our clients experience of the Deloitte brand, the development of new products and solutions, enhancing our people experience and talent brand, as well as more traditional B2B marketing activities.
• Marketing Connection: Support the wider Marketing & Eminence function by providing brand-led tracking and insights, helping to drive strategically focused marketing activities and optimising campaign execution to effectively connect with target audiences.
• Brand Identity: Lead on brand governance, with support from the rest of the team; manage our visual identity, master brand, name, and manage the tools that help enable our business to use our brand clearly and confidently.
• Advise: Consult with and advise the wider business on how to position our brand in marketing campaigns, product offerings, new initiatives and third party relationships - embedding our global brand positioning Together makes progress into the heart of our messaging. 
• Training & education: Engage the Clients & Markets community, helping to ensure they all feel enabled to take ownership of the brand as ambassadors through training, relationship building and effective communication
• Core brand assets and programmes: Oversee and approve the production of brand assets and materials, liaising with designers, copywriters and agencies as relevant

Connect to your business - Enabling Functions:

Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.

Clients and Markets:

We bring together capabilities and best practices from around the globe to deliver relationship development activities, marketing and corporate affairs, whilst our operations team is focused on ensuring we’re constantly improving what we do.

Personal independence:

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues:

"Deloitte’s a large, complex and fast-paced organisation but it’s open to new ideas. Everyone is encouraged to show initiative and challenge the norm." - Lisa, Enabling Functions

Our hybrid working policy:

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you:

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step:

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.