Account Manager

Department: Advertising 

Location: London 

Contact type: Permanent 

Full Time/Part time: Full Time 

Reporting into: Business Director 

About Ogilvy: 

Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Molson Coors (owner of Madrí beer), Valeo Foods UK (owner of Kettle Chips and Rowse Honey), Argos, Mondelēz International, Unilever, TK Maxx and Pernod Ricard. 

In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – now in its 12th year. 

The Role:  

An Account Manager is a vital part of the team, confidently managing projects from start to finish and ensuring the smooth delivery of exceptional work. You’ll act as the bridge between clients and internal teams, you’ll build strong relationships and keep everything on track. With a deeper understanding of the creative process and how it connects to client strategy, you’ll take ownership of your projects, ensuring they meet both creative and commercial objectives. 

You’ll need to be proactive, adaptable, and solutions-focused, with the ability to juggle multiple priorities while maintaining high standards.  

You’ll be the person who keeps the team moving forward, being the agency connector and delivering work that makes a real impact. 

You’ll be passionate about delivering world-class strategy and creative for B2B clients across sectors such as technology, engineering, aerospace, and connectivity. You’ll have experience of working with B2B brands and managing global B2B client relationships. You’ll have experience of deeply embedding yourself in business problems and solutions within a B2B environment, and a hunger to learn and grow much more. 

Key Responsibilities:  

• Be the client’s trusted partner – Build and maintain productive relationships with junior and mid-level clients, acting as their go-to person for updates, problem-solving, and advice. 
• Be the creative advocate – Ensure the work aligns with client strategy and objectives, while also pushing for creative excellence. Facilitate collaboration between creatives, strategists, and producers to bring campaigns to life. 
• Be commercially savvy – Manage project budgets, ensuring financial targets are met. Work closely with the finance team to track spending and flag any potential issues. 
• Be the project leader – In collaboration with your Project Director, take ownership of developing small to medium scope’s and fees, agree overall timings and allocation of resource.  
• Be adaptable – Tailor processes to suit the needs of each project, ensuring high-quality delivery even in the face of changing priorities. 
• Be operationally strong– Set up projects across all key platforms (Wrike & Workday), organise project kick off meetings and align key internal stakeholders.  
• Be analytical – Assess project performance, identify areas for improvement, and proactively seek feedback to refine your approach. 
• Be the problem-solver – Tackle challenges head-on, finding innovative solutions to ensure projects stay on track and deliver results. 
• Be the challenger – Question and challenge strategies to ensure they go deep enough and aligned with the client’s goals. Push creatives to go beyond “good enough,” ensuring the work is bold, impactful, and aligned with client objectives. 

Key Skills: 

• A meticulous eye for detail and a proactive, problem-solving mindset 
• Strong organisational skills and the ability to juggle multiple projects  
• A collaborative approach – working with creatives, strategists, producers, and clients to bring campaigns to life 
• A client-first mindset, always advocating for what the client needs and ensuring their objectives are met 
• A hunger and passion for technology and associated industries, with a finger on the pulse of innovation and futurism 
• Experience of upskilling and expanding your knowledge of deeply technical concepts and services across B2B sectors 
• Excellent communication skills to build strong relationships with clients and internal teams. 
• A balance of creative and commercial thinking, ensuring work is both impactful and aligned with client objectives. 
• A natural curiosity to seek feedback, refine processes, and improve outcomes. 
• A passion for delivering exceptional work that solves client challenges and drives results. 
• Stay adaptable and open-minded, keeping up with industry trends to ensure our approach remains relevant and current.  
• Ability to develop, design and build effective presentations for client work/ presentations and pitches.  
• A strong commercial mindset and experience of budget and resource management  

How we help you Thrive:

• 25 days annual leave + 1 Volunteer Day 
• Bupa Healthcare 
• Enhanced Maternity, Adoption and Shared Parental Leave 
• We have a Flexible Working Model with core working hours: 10am – 4pm 
• A 1.5:1 Matching Pension Structure 
• Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year 
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance