About us

The very first Hotel Chocolat shop opened its doors to guests in North London in 2004. It was the start of a revolution in British chocolate by entrepreneurs Angus Thirlwell and Peter Harris.

Today, we have more than 80 shops in the UK, as well as cafés and restaurants, and we have opened our first three boutiques in Copenhagen. It’s been a dynamic period of change and growth, but everything we do is still guided by the three basic values that we started with, and always will be.

What we believe in

• Originality: Being fresh, creative and innovative, and always one surprising step ahead.

• Authenticity: Keeping it real. We grow some of the cocoa we use, create our own chocolate recipes and even make chocolate fresh from the bean for some of our ranges.

• Ethics: Reconnecting our love of chocolate with its roots. Cocoa farmers worldwide deserve respect and a fair deal. And that’s what we offer, from Saint Lucia to Ghana, through our Engaged Ethics programme.

Ranking
#5 Ranked Retail
Recommendations
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Currently No Client Rating
Achievements
Annual 2019 ShortlistBest Brand to Work For
Project featured:Hotel Chocolat Photography
on 22nd February 2018
Creativepool member since 6 June 2016