About me
Customer experience researcher/designer accomplished in the planning and implementation of a range of qualitative and quantitative research methodologies with experience in building, nurturing and maintaining client relationships by attentively and pro-actively attending to all business, research and design needs.
Skills
Available to conduct/assist with:, All forms of Quantitative and Qualitative studies e.g. online surveys, usability studies, focus groups, agile testing, mobile testing, ethnographic studies etc., All forms of UX Design work e.g. conceptualising designs, creating wireframes and prototypes using Axure and Microsfot Visio., Available to provide:, Strategic advice on customer experience to aid retention of customers through digital mediums whilst enhancing brand perception.
Sector Experience
I have experience with some of the biggest Brands helping them develop original and cutting edge websites, mobile apps, mobile interfaces and devices., I have experience in the following sectors:, IT & Telecommunications, Education, Digital agencies, Financial Services, Gaming, Travel, Retail, Media and publishing, Healthcare, Energy & Utilities, Non-profit, Local authorities and government
Awards
University of Brighton, Master of Science (MSc), User Experience Design, Merit, 2009 - 2011, University of Brighton, BSc, Digital media development, 2:1, 2004 - 2008