About me

Dear Recruiter,

I am writing to apply for the position, Junior Digital Project Manager

I currently hold the position of Marketing Operations Manager, responsible for delivering a loyalty programme for one of the major Banks in the UK where over 2 million customers are expected to join. I have a strong background within digital/project management area whilst overseeing the operations of the loyalty programme for the past 3 years, from a proof of concept phase to a successful nationwide launch, to now delivery of phase 1 of the newly developed loyalty account.

My responsibilities include directing the day to day operations (for web/mobile/email/DM) and implement seamless execution of projects through, working closely with Clients to determine project specifications and liaising with internal and external teams to coordinate tasks. Where required, I would also design and apply optimal solutions when problems occurred or timelines changed, ensuring we achieve all SLAs within 99% service level target.

I have achieved successful timely delivery through establishing strong relationship/communication with key stakeholders and ability to pre-empt issues, identify contributing factors and implement solutions.

I have also previously trained with the IDM and obtained a Diploma in Digital and Direct Marketing where I have applied key technologies and techniques to improve marketing effectiveness. I am now looking to take the next step in my career where I can share skills and expertise gained from an IT/Marketing discipline with a dynamic and energetic company.

Thank you for your time in reviewing my application. I welcome you to refer to my CV (enclosed) or contact me where we can arrange to meet and discuss details further.

Yours faithfully,

Fiona Gandhi

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