About me

Dear Sir/Madam,

UX Consultant

Having seen your advertisement for a UX Consultant, I am writing to express my interest, and outline the factors that make me an excellent match for the position. I believe I possess the skills, qualifications and vital experience necessary to make a very significant contribution to your business operation.

In my most recently completed role, I was responsible for handling incoming correspondence via the phone and e-mail, ensuring all IT incident details were captured and logged, and keeping customers updated as to the process of their ticket. I updated support documentation, maintained communications with the customer support and technical teams, and upheld a professional and responsive demeanour at all times.

As you will note from my enclosed CV, I worked in a range of teaching, sales and customer service roles throughout Germany and the USA, before relocating to the UK to take up Honours Degree studies in Human Computer Interaction, with related emphases on user experience, user-centred design, agile Development and Software Innovation Management. You will note that I have undertaken IT studies solidly from , and this is reflective of my passion for IT, especially for the human user-end.

I am particularly passionate about user-centred design methodologies, and I strongly believe that my personality type lends itself to excellence in a role such as this, which demands a great deal of interaction with clients and developing teams. I enjoy fast-paced work, face-to-face meetings, co-operating, building great relationships and self-evident results that speak for themselves.

I have always been a strong communicator with the ability to report, plan and manage efficiently. I am therefore highly excited at the prospect of joining an operation such as this, and lending my skills to an excellent and dynamic team focused on high quality user satisfaction, as well as speedy delivery of staggering results.

I believe that my mix of academic knowledge in Human Computer Interaction, communication, my interpersonal, organisational and planning skills leaves me well placed to take up this position, and execute all its facets admirably.

Please do not hesitate to call me on so we can arrange an interview to discuss my application in greater depth. I look forward to hearing from you.

Yours faithfully,

John Toma