ABOUT

Concept
Chrisco Hampers is one of Australia and New Zealand's most established consumer brands, helping families fund their Christmas through a year-round savings scheme called Headstart. Their existing websites had aged badly. They were not mobile-responsive, no longer met the expectations of modern shoppers and were deeply tied to a legacy ERP system that made any change complicated. They needed two fully independent replacements, each built for its own market, without losing a single feature from what already existed. The challenge was not just rebuilding two websites. It was doing it concurrently, on time and with one of the most technically demanding ERP integrations we had tackled.

Execution
Chrisco runs on Jade, a legacy build of MYOB Greentree. Each site needed live, two-way connectivity covering customer accounts, Headstart payment histories, orders and stock data, all staying in sync between the website and the ERP in real time. A gap analysis had mapped every feature on the existing sites and nothing could be lost.
We built both sites concurrently on our Ensemble platform, hosted on AWS across the Asia-Pacific region, each with its own content management system and admin area tailored to its market. Features included a customer self-service dashboard with Headstart payment tracking, Mix and Match product functionality with custom pricing rules, interactive page-turner digital catalogues, stocklist synchronisation and an integrated email campaign manager with Mailjet delivery. Both sites were built fully responsive and mobile optimised from the ground up.
By completing the complex ERP work for Australia first, we were able to deliver a fully localised New Zealand site in just six additional weeks, at a fraction of what a standalone build would have cost.

Results
Both sites launched on schedule. Customers across Australia and New Zealand can now manage their accounts, track Headstart payments, browse and configure products and complete purchases entirely online. Every order flows directly into Jade, removing manual input and reducing the risk of errors. Chrisco's teams manage content, run email campaigns and update product catalogues independently in each market without needing developer support. We continue to work with them under a two-year managed services agreement covering APAC hosting, security and ongoing development.