About me

Versatile IT management professional with significant ICT experience including leadership and management roles providing solutions and services from a background in engineering and information technology across both public and private sectors. Various customer and client focused technology service and delivery roles in Government (central & local), Architecture/Engineering/Construction, Manufacturing, and ICT industries (vendors/service providers).

Broad and diverse operational and infrastructure experience with a focus on business outcomes, developing innovative solutions, and managing customer expectations aligned with strategic objectives. Areas of expertise include team leadership, planning, strategy, continuous improvement, service delivery and management, project delivery and management, resourcing, and managed services. Qualified ITIL Service Management Practitioner since 2007 and PRINCE2 Project Management Practitioner since 2009.

Motivated to enhance technology services in a