Hire Customer Service Representatives

Frequently asked questions

01What does a customer service representative do?

The scope of a customer service representative varies by individual, so the portfolio is the best guide to fit - look for projects close to your brief in sector, format and ambition rather than relying on the job title alone.

02Should I hire a freelance or permanent customer service representative?

Freelancers suit defined projects, overflow and specialist one-offs; permanent hires suit ongoing work and team continuity. Many customer service representatives on Creativepool are open to both - each profile states availability and the type of work they take.

03How do I choose the right customer service representative?

Shortlist on portfolio relevance first, then check recent activity, client recommendations and ratings. Brief two or three candidates with the same outline so you can compare approach, timeline and rate fairly.

04How are customer service representatives ranked on this page?

By a weekly-refreshed composite of editorial standing, portfolio depth, engagement, client recommendations and recent activity - so active, well-regarded customer service representatives appear first.

05How do I get listed as a customer service representative?

Create a Creativepool profile, set your role and availability, and upload your strongest work. Listings are free; an active, complete profile with client recommendations ranks higher.

Africa

Central America and the Caribbean

Europe

Middle East

North America

Oceania

South America

Rest of World

Rest of World

Sarah Da-Silva

Customer Service Representative at Lloyds Banking Group, London

Customer Service Representative
London: United Kingdom
London: United Kingdom

Looking for work

Teodora Preda

Customer Service Assistant at Southern Co-op, Brighton

Media Production graduate from the University of Sussex.

Customer Service Representative, Customer Services
Brighton: United Kingdom
Brighton: United Kingdom

Looking for work

Lucy Hinde

Business Development Coordinator at Formica Group, ASHINGTON

Customer Service Representative
North Shields
ASHINGTON: United Kingdom

Looking for work

Amy Lilly

Digital Customer Care and Experience Advisor at Severn Trent, Coventry

Experienced graduate with a creative mindset and social media skills. Currently working as part of the Social Team at the UK's 2nd largest water company but with immediate plans to relocate to London and work in the social media industry. Avid photographer and videographer, with a keen interest in...

Creative, Digital Creative Team, Customer Service Representative
Coventry: United Kingdom
Coventry: United Kingdom

Looking for work

Hodan Harun

Customer Relationship Manager, London

Customer Service Representative
London: United Kingdom
London: United Kingdom

Looking for work

Hanna Munir

Customer Service Representative, Manchester

Content Executive, Customer Service Representative
Manchester: United Kingdom
Manchester: United Kingdom

Looking for work

Lauren Donald

Customer Services at Menzies Aviation, Manchester

After studying and working in Spain for 14 years I am now permanently back in the UK and excited to pursue a new career. My work experience demonstrates that I can work as a team player, I am well organized, reliable and possess excellent customer service skills which will enable me to excel in many...

Customer Services, Customer Service Representative, Communications Executive
Luton: United Kingdom
Manchester: United Kingdom

Looking for work

Victoria Costin

Customer Service Advisor at John Lewis, London

Customer Service Representative, Customer Services
London: United Kingdom
London: United Kingdom

Looking for work

Kinga Ceglowska

Paid Search executive at GVC, Gibraltar

Experienced digital marketing executive.

Digital Marketing Manager, Customer Service Representative, Media Account Manager
Poznan: Poland, Brisbane: Australia, Malta
Gibraltar: Gibraltar

Looking for work

Krzysztofa Dziedzic

Customer Service Representative at Miss, Salford

Customer Service Representative
Salford
Salford: United Kingdom

Looking for work

Portfolio

Anette Hosszu

Intern at House of Gharats, London

Intuitive and deeply emphatic designer, motivated to forge the world a better place for everyone. Textile design, print and illustration is a way for me to express thoughts and emotions.

Illustrator, Fashion Designer, Customer Service Representative
London: United Kingdom
London: United Kingdom

Looking for work

Kyra Benforte

Customer Service Representative, New York

Customer Service Representative
New York: United States
New York: United States

Looking for work

Moo Cho

Customer Service Representative at Landor&Fitch, Seoul

Customer Service Representative
Seoul: Korea, Republic of
Seoul: Korea, Republic of

Looking for work

Deni Matthews

Customer Service Representative at Sitel, Redditch

Customer Service Representative
Redditch
Redditch: United Kingdom

Looking for work

Gemma Bacon

Graduate at Northumbria University, England

Personal Statement: A passionate designer in social innovation with a flare for social entrepreneurship. Interested in working with and for people to create a happy and more sustainable future. Education: Northumbria University - Awarded a 2:1 in BA (Hons) Design for Industry Wyggeston & Queen...

Interface (UI) Designer, User Experience (UX) Designer, Customer Service Representative
Cardiff: United Kingdom, Oxford: United Kingdom, Gloucester: United Kingdom
Leicester, England: United Kingdom