About me

Chipo Dhliwayo
203 Chalvey Grove,
Slough,
Berkshire,
SL1 2TQ

18 November 2009
Dear Sir/Madam,

I am writing in response to your advertisement for the Junior Designer, appeared on Creativepool.co.uk.

I am a recent Business Information Technology graduate of Birmingham City University with 2:1 degree classification. I consider myself to have a passion for IT systems and website development gaining experience and knowledge in numerous aspect of a dynamic industry.

My degree has provided the relevant knowledge in the areas of information system technology and multimedia. That has enabled me to demonstrate and apply the theoretical & practical knowledge acquired throughout my years of university. Has enabled me to gain advanced knowledge and experience in using the Microsoft Office 2003/2007(MS Project, MS Excel, MS Word, MS PowerPoint, MS Access, MS Outlook). I am experienced and have extensive knowledge of different aspects with using databases such as MySQL, Oracle 11g and Microsoft Access. Also have the understanding and extensive experience using CSS for the website layouts, HTML, XHTML, JSP to create and edit websites. Using the Adobe package cs2/3/4 versions (Dreamweaver, Flash, Photoshop, Fireworks, Illustrator). Also I have knowledge and understanding of the W3C standards for website.
I developed strong organisational, customer service and website development skills. As a Junior Support technician, I organised meetings with tenants, trained staff to use the system and assisted tenants with enquiries. Also edited the website and intranet using Adobe Dreamweaver CS2 writing the code in HTML, editing the CSS page for the website layout and validating to meet the W3C standards. And editing and manipulating images and animation using Adobe Photoshop, Fireworks and Illustrator CS2. Also as a Junior Developer/ Technician, I maintained the user database; solve any user problems with the computer systems and software. Developing both my communication and customers service skills. In oral communication - on the telephone or in face-to-face meetings - I am always polite and friendly whilst maintaining a high standard of professionalism. In written communications - letters, reports, emails and schedule. I aim for clarity as well as meticulous use of language and grammar to ensure that I always promote an excellent impression of my professionalism as well as that of my employer.

I feel that I have the acquired experience needs to fulfil this role. I am familiar with the importance of delivering high standards of customer care at all times and strive to be friendly, resourceful, efficient and professional when dealing with enquiries or correspondence, both internally and externally.

To conclude I would like to thank you for taking the time to read my application and I look forward to hearing from you soon.

Yours sincerely,

Chipo Dhliwayo