About me
I write content that's designed to be understood by humans.
Most recent experience: Designing user-centred content to improve customer experience for Australia Post's online National Police Check platform and B2B Workforce Verification product.
Creating content that's validated for its end user through user testing and using research and data. Working in a Human Centred Design and agile environment, collaborating with Product Designers and User Researchers from the initiation of a project. Working closely with stakeholders, meeting their expectations from start to completion of a project, as well as presenting creative input to them in showcases.
Skills: Content Design, UX writing, SEO copywriting, technical writing, social media, journalism