About me

In my current role I am responsible for providing and maintaining product information and content in support of our B2B customers. Using a bespoke CMS system to ensure website content is accurate, up to date and easily accessible e.g. 'Buying Guides' and 'FAQ's. I strive to produce content that exceeds requirements fit for a market leading business such as Mercia. Working alongside the sales team I develop and manage product offers. I create individualised content for the key accounts including design for web and print. Microsoft Dynamics CRM is used to monitor the consumer experience. I design email campaigns and monitor the effectiveness using MailChimp. I manage key business projects such as the bespoke delivery portal. I've implemented the social stratagy inc. YouTube, Pintrest, Instagram and Google+. Two reports inc. a Junior Photographer and a Marketing Assistant.