About us

BURN is an award-winning specialist relationship marketing agency. They blend data, insight, strategy, tech, and breakthrough creative to drive emotional engagement. They are focused on developing long term, profitable, mutually beneficial relationships for their clients.

BURN is obsessed with people… not prospects, not customers, but real people with their own unique life experiences, wants, needs, and desires.

People currently have more choices than ever before, which means they can afford to be picky, so brands can’t afford to simply shout louder than their competitors. BURN use their people and engagement focused approach to work with brands across their core challenges of Nurture, Acquisition and Retention to maximise emotional engagement.

As relationship specialists BURN has helped some of the biggest companies with intelligent CRM strategies and innovative creative ideas. It’s the reason they win so many awards - in the last five years alone, BURN has been consistently voted by clients as the UK’s Number 1 CRM, Data, eCRM and email marketing agency.

BURN has an enviable wealth of case studies showing the work the agency has delivered and the transformational results that have been achieved. Some of the brands they have worked with include Prudential, Pipedrive, DKMS, RNLI, British Heart Foundation, The Royal Horticultural Society, TGI Fridays, Celebrity Cruises and deutsche bank.

Skills

CRM

Sector Experience

Charity / Not for profit, Finance, Travel & Leisure

Trade Associations

Institute of Direct Marketing IDM, Marketing Agencies Action Group MAAG