Senior executive for positions at C-level, director and senior management. Focus on customer management ("customer management") from sales activities (pre-sales, solution design, assembly proposal, negotiation) to account plans addressing the objectives, strategy, and roadmap business and technical requirements during the life of the customer ensuring the quality of delivery. The whole experience in software sales and IT solutions based on the premise of customer management. Knowledge of business segments: telecommunications, banking, government and retail. Management of multidisciplinary teams of 05 to 50 people. Market recognition and awards for achievement of sales quota. Solution architect, software development team manager and project manager.
Specialties: - eCommerce: software platform, SEO, Internet and Interactive Marketing;
- Oracle sales & pre-sales certifications: ATG Web Commerce 10, Fusion Middleware products (BPM, WebCenter, SOA, etc), Public Sector
- Business development and startup (company, subsidiary, department);
- Sales, alliance and partnership;
- Sound knowledge of technology (internet, mobile, BPM) and consulting.
Affiliates & Partnerships, B2B, B2C, Business Management, Client Services, Content Management, Customer Services, Digital Strategy, Entrepreneurship, Funding & Investments, Governance, Information Architecture, International, Internet, Management, Negotiation, Planning, Presentation, Problem Solving, Product Development, Programming, Public Speaking, Road-mapping, SAAS, Sales, Strategy Planning, Systems Integration, Teaching / Lecturing, Team Management, Training