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About us

5MS - Full-Service eCommerce Agency. Providing digital growth for brands across the UK since 2011.

Since 2011, we've been designing, building, managing and supporting eCommerce solutions for various brands. Our story began back then as a Magento agency and a digital marketing company, the concept of which was quite simple: good stores deserve good people behind them. Now, fifteen years later, while the concept remains the same, the business has grown up significantly. As the eCommerce industry changed, so did we, becoming a truly platform agnostic and full service eCommerce agency that develops and supports brands on Shopify, Magento, Adobe Commerce, etc., offering the right technologies for each customer.

Everything within the company, but only one goal – growth.

We have an in-house design team, developers, SEO specialists, marketers, content writers, social media experts, conversion rate optimisers, automation specialists. None of the processes are passed through other companies or freelancers, no blaming other parties in case anything goes wrong. There are no complications involved, just one dedicated team taking care of each of our projects from ideation through implementation till generating income. Being officially certified as an Adobe Solutions Partner, we provide enterprise-level capabilities along with agility and transparency of an independent agency.

Best eCommerce Support Provider, three years in a row.

We don't measure our success by any trophies on the shelves of our office. We measure it by brands that choose to stick with us. However, being chosen as the Best eCommerce Support Provider for three consecutive years says something important for us – the quality of our services gets noticed. The fact that we've received such recognition not once, but multiple times means only one thing – we proved our commitment to our clients' success for years.

Our team is our product.

Excellent eCommerce solutions are not created through the processes. They are designed by people who truly believe in their work. For this reason, as an Investors in People accredited company, we've created a working environment in which the talents of the team members are nurtured rather than exploited. A junior is able to learn HTML from a senior. Job positions mean less than ideas for the projects. The team is given an opportunity to create their best works. We invest our time and effort into developing our people on purpose, and it definitely shows in terms of how much they really care about each of the projects.

Built for the future.

The brands that will be winning online in 2026 won't be doing anything that worked in 2020 anymore. We saw how AI changes the world, and how the future eCommerce would look like, that's why we've made our move and implemented AI-driven automation in our processes along with getting our customers visible and citable on AI-powered search. We don't treat the future as additional to our solutions, but rather as an integral part of them.

We are not the biggest agency in the UK. We are the one that takes care of your store as of our own.

Details

Founded2011

Size11-50 People

Ranking

#1 Ranked Direct Marketing Agency

Achievements

Pro member:

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Top 10Direct Marketing AgencyContributor:

5MS has been a Contributor since 25th November 2015.

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2Shortlisted x 2

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Recommendations

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Skills

Digital Marketing

Sector Experience

E-Commerce

Activity

Connections1 Followers10 Following1

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Creativepool member since 17 April 2026

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